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Satisfaction Guarantee
The Online Experts
for Oak Flooring.

Our Satisfaction Guarantee

If you’re not 100% satisfied with your purchase from us then neither are we.

If you’re goods are not up to satisfaction, then we will exchange or refund the goods in question.

We have many happy and satisfied customers who deal with us time after time but we know what it can be like when considering your first purchase from an online company.

We are a 40 year old family run business that considers honestly and integrity the two most important elements of every financial transaction, online or off.

When we first sat down to write this Satisfaction Guarantee, our Financial Director was worried about the risk of certain ‘unsavoury’ characters trying to take advantage of the offer. However the plain facts are:

  • The only time any company runs a risk when providing such a strong Satisfaction Guarantee is when they supply poor quality products.
  • When a company sells and supplies high quality, returns will be minimal.

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