If you’re not 100% satisfied with the price you pay us for your flooring, and you can provide us with a sample of similar quality flooring at a lower price from somewhere else, within 3 months of buying from us, we will refund you the difference plus 5% of your original purchase price.
Think about that for a moment…
What we’re saying is that if you purchase your new oak flooring from us and you then find a similar quality floor somewhere else that’s cheaper, we will immediately refund you the difference plus 5% of your original purchase price.
We know that there may be some ‘unsavoury’ characters that may try to take advantage of this offer but we don’t care…
We want everyone who deals with us to be 100% satisfied with their purchase from us, ‘unsavoury’ people or not!
If you couple this 3-month Price Promise with our 21 day Satisfaction Guarantee, you are completely covered from all potential challenges when dealing with us.
This is the situation;
- If you’re not happy with your purchase, you can return it within 21 days at our cost
- If you are happy with your purchase but find the same quality product from somewhere else within 3 months, we’ll refund the difference plus 5% of your original purchase price.
How’s that for confidence in our quality?